Make sure you include these protocols in your business’s emergency response plan.
Unfortunately, it’s impossible to predict when a major natural disaster or emergency situation will hit your business. This is why it’s important to be prepared and have a plan that your employees and company can apply at a moment’s notice. Not sure how you should prepare? Here are some of the essential things you should cover in your business’s emergency response plan.
- Evacuation Plans
First, your emergency response plan should detail what to do if you need to evacuate the building. For instance, you should have guidelines for safely getting employees and customers out of your building, for where you will reconvene after your evacuation, and how you will ensure everyone got out. Once you have an evacuation protocol in place, make sure your employees practice it several times, so they know what to do in a real evacuation situation.
- Crisis Communication Guidelines
Your business should also have guidelines for re-establishing communication between your employees, customers, suppliers, and other important parties immediately following the emergency event. A good way to handle communication is by assigning a different spokesperson to talk to the parties relevant to your business. This way you can stay organized regarding what information you need to send out to each party.
- Protocol for Business Continuity
Finally, you need to have a plan for re-establishing business operations after a major emergency event. For instance, your plan needs to answer questions like: Where will your company conduct business if your building is damaged? How will you meet existing deadlines? Additionally, you should also have strategies for salvaging business relationships if you are unable to meet a deadline or fulfill the conditions of a contract due to the delay caused by the emergency.
These are some of the critical things you need to include in your business’s emergency response plan. Want another way to prepare your business for an emergency situation? Make sure you have the right commercial insurance protections in place. For assistance with all your business’s coverage needs, contact the team at Promised Land Insurance Group to get started today.